Terms of Use
Last updated: 25 July 2026
These Terms of Use ("Terms") are a legal agreement between you and IDEATOWEB LTD ("we", "us", "our") governing your use of the SipStep app for iPhone and Apple Watch and the website at sipstep.com (together, the "Service"). By downloading or using SipStep, you agree to these Terms. If you do not agree, please do not use the Service.
1. Using SipStep
We grant you a personal, non-exclusive, non-transferable, revocable licence to use SipStep for your own personal, non-commercial use, in accordance with these Terms and the App Store Terms of Service. You must be at least 13 years old to use the Service.
2. Your account
You sign in with Sign in with Apple. You are responsible for the activity that happens under your account and for keeping your device secure. You can delete your account and all associated data at any time from Settings → Delete account in the app.
3. Subscriptions (SipStep Plus)
SipStep is free to download and use. Some optional features require a paid subscription, SipStep Plus, offered on Individual and Family tiers with monthly and annual options.
- Billing. Subscriptions are sold as auto-renewable in-app purchases and are billed to your Apple ID account at confirmation of purchase.
- Auto-renewal. Your subscription automatically renews for the same period unless you turn off auto-renewal at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
- Managing and cancelling. You can manage or cancel your subscription in your Apple ID account settings on your device. Cancelling stops future renewals; the current period is not refunded except where required by law.
- Family sharing. A Family subscription lets the subscriber share SipStep Plus with a limited number of invited people. Sharing can be granted or revoked by the subscriber at any time.
- Price changes. If we change subscription prices, existing subscribers will be notified and asked to consent in accordance with App Store rules before the new price takes effect.
Refunds for App Store purchases are handled by Apple in accordance with the App Store Terms of Service.
4. Health disclaimer
SipStep is a general wellness and habit app. It is not a medical device and does not provide medical advice. The hydration goals, step targets, calorie figures and other information in the app are general guidance only and are not a substitute for professional medical advice, diagnosis or treatment.
Everyone's needs are different. Do not rely on SipStep to make health decisions. Always consult a qualified healthcare professional about your hydration and activity, especially if you are pregnant, nursing, have a medical condition, or take medication. If you think you may have a medical emergency, contact emergency services. You use the app's guidance at your own risk.
5. Your content and conduct
You keep ownership of the content you create in SipStep (such as your profile photo, stories, and challenge activity). By posting content through the social features, you grant us a licence to host and display it to the friends you share it with, solely to operate those features.
You agree not to misuse the Service, including not to: harass, abuse or harm other users; post unlawful, offensive or infringing content; impersonate others; attempt to access accounts or data that are not yours; interfere with or disrupt the Service; or falsify activity data to gain an unfair advantage in challenges. We may remove content or suspend accounts that breach these Terms.
6. Intellectual property
SipStep, its name, logo, design and software are owned by IDEATOWEB LTD and protected by intellectual property laws. These Terms do not grant you any rights in our trademarks or branding.
7. Disclaimers and limitation of liability
The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that any data or calculations are accurate.
To the fullest extent permitted by law, IDEATOWEB LTD will not be liable for any indirect, incidental, special or consequential losses, or for any loss of data, arising from your use of the Service. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud. If we are found liable, our total liability is limited to the amount you paid us for the Service in the 12 months before the claim.
8. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms. Provisions that by their nature should survive termination (such as intellectual property, disclaimers and liability) will continue to apply.
9. Changes to these Terms
We may update these Terms from time to time. When we do, we will change the "Last updated" date above and, for significant changes, provide notice in the app. Continuing to use the Service after changes take effect means you accept the updated Terms.
10. Governing law
These Terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
IDEATOWEB LTD
Unit 82A James Carter Road, Mildenhall, Bury St. Edmunds IP28 7DE, United Kingdom
Company No. 16908716 · ICO Reg. ZC130233
Email: [email protected]