Terms of Use

Last updated: 25 July 2026

These Terms of Use ("Terms") are a legal agreement between you and IDEATOWEB LTD ("we", "us", "our") governing your use of the SipStep app for iPhone and Apple Watch and the website at sipstep.com (together, the "Service"). By downloading or using SipStep, you agree to these Terms. If you do not agree, please do not use the Service.

1. Using SipStep

We grant you a personal, non-exclusive, non-transferable, revocable licence to use SipStep for your own personal, non-commercial use, in accordance with these Terms and the App Store Terms of Service. You must be at least 13 years old to use the Service.

2. Your account

You sign in with Sign in with Apple. You are responsible for the activity that happens under your account and for keeping your device secure. You can delete your account and all associated data at any time from Settings → Delete account in the app.

3. Subscriptions (SipStep Plus)

SipStep is free to download and use. Some optional features require a paid subscription, SipStep Plus, offered on Individual and Family tiers with monthly and annual options.

Refunds for App Store purchases are handled by Apple in accordance with the App Store Terms of Service.

4. Health disclaimer

SipStep is a general wellness and habit app. It is not a medical device and does not provide medical advice. The hydration goals, step targets, calorie figures and other information in the app are general guidance only and are not a substitute for professional medical advice, diagnosis or treatment.

Everyone's needs are different. Do not rely on SipStep to make health decisions. Always consult a qualified healthcare professional about your hydration and activity, especially if you are pregnant, nursing, have a medical condition, or take medication. If you think you may have a medical emergency, contact emergency services. You use the app's guidance at your own risk.

5. Your content and conduct

You keep ownership of the content you create in SipStep (such as your profile photo, stories, and challenge activity). By posting content through the social features, you grant us a licence to host and display it to the friends you share it with, solely to operate those features.

You agree not to misuse the Service, including not to: harass, abuse or harm other users; post unlawful, offensive or infringing content; impersonate others; attempt to access accounts or data that are not yours; interfere with or disrupt the Service; or falsify activity data to gain an unfair advantage in challenges. We may remove content or suspend accounts that breach these Terms.

6. Intellectual property

SipStep, its name, logo, design and software are owned by IDEATOWEB LTD and protected by intellectual property laws. These Terms do not grant you any rights in our trademarks or branding.

7. Disclaimers and limitation of liability

The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that any data or calculations are accurate.

To the fullest extent permitted by law, IDEATOWEB LTD will not be liable for any indirect, incidental, special or consequential losses, or for any loss of data, arising from your use of the Service. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud. If we are found liable, our total liability is limited to the amount you paid us for the Service in the 12 months before the claim.

8. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms. Provisions that by their nature should survive termination (such as intellectual property, disclaimers and liability) will continue to apply.

9. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date above and, for significant changes, provide notice in the app. Continuing to use the Service after changes take effect means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

IDEATOWEB LTD
Unit 82A James Carter Road, Mildenhall, Bury St. Edmunds IP28 7DE, United Kingdom
Company No. 16908716 · ICO Reg. ZC130233
Email: [email protected]